Before submitting an appeal please review our Tuition and Fees Refund Appeal Policy.
The University will issue a full or partial refund to withdrawing students according to the refund schedule. Refunds for financial aid recipients are subject to federal regulations and will not be returned to the student.
Refund Information Link
Please know that due to FERPA, which protects the privacy of the students education records and guarantees student's access to their own records, we are unable to discuss your records with anyone other than the student unless we have written consent. Please visit our Family Educational Rights and Privacy Act (FERPA) site for more information.
You must also provide documentation appropriate to the nature of your appeal. A decision on your appeal cannot be made until all information is received. The documentation must include specific dates.
Circumstance
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Examples of acceptable documentation
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Medical Condition
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Copies of doctor progress notes from office visits, urgent care or ER visits that address the medical condition during the withdrawal period
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Death in Immediate Family
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Death certificate
Obituary from newspaper
Pamphlets from funeral home will NOT be accepted
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University Error
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Copy of university publication with erroneous deadline
Email, memo, letter from University faculty/staff member stating the situation and identifying the error
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Active Military Duty
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Deployment papers – they must state “Active duty”, not training
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You may submit documentation online through the below links or via fax to 512.245.8126